Written support

For access, data or campaign problems, send a written request to support@slides.win. Include the tool name, approximate time, error text and an opaque campaign or export ID when relevant.

Do not include passwords, API keys, OAuth tokens, signed download URLs, private app-store credentials or personal documents. Public support mailbox delivery must be verified before the integration is submitted.

For an interrupted operation, the assistant can read director_list, director_status, export_list and export_get before repeating work. A changed campaign version requires a fresh inspection.